Contact us
If you have a question about a product, an existing order, delivery, returns, refunds, or your account, you can contact JC’s Home using the details below.
Get in Touch
Store Name: JC’s Home
Business Name: JC’s Home Store
Website: jcshome.store
Email: support@jcshome.store
Phone: +1 (661) 220-9458
Business Address: 4501 Stine Rd, Bakersfield, CA 93313, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Pacific Time (PT)
Email Response Time: Within 24–48 hours on business days
Customer Service Hours
Phone and email support is available:
Monday – Friday
9:00 AM – 5:00 PM Pacific Time
Messages received outside business hours, on weekends, or on public holidays are reviewed during the next business period.
What We Can Help With
You can contact us regarding:
- Product information
- Product dimensions or specifications
- Order status
- Shipping and tracking information
- Order changes or cancellation requests before fulfillment
- Damaged or incorrect items
- Return requests
- Refund questions
- Checkout or payment questions
- Account assistance
-
General store enquiries
Before You Contact Us
For questions about an existing order, please include:
- Your order number
- The email address used at checkout
- A short description of your question
- Photos of the item and packaging if you are reporting a damaged or incorrect order
Providing these details helps us locate the relevant order information.
Contact Form
You can also use the contact form on this page.